VISION
As SOYER NAKLİYAT, our vision is to become a leading brand in the transportation and storage sector worldwide, providing our customers with the most reliable and efficient services through innovative solutions. By continuously improving quality standards, we aim to maximize customer satisfaction and achieve sustainable success as a pioneering company that embraces environmentally friendly practices in the industry.
MISSION
Our mission at SOYER NAKLİYAT is to deliver customer-focused, safe, fast, and professional solutions for domestic and international household, workplace, and vehicle transportation, as well as storage services. We are committed to integrating emerging technologies and innovations into our business processes, enhancing quality standards through the contributions of our employees and business partners, and continuously increasing customer satisfaction.
QUALITY POLICY
At SOYER NAKLİYAT, we strive to exceed customer expectations and reach the highest quality standards in domestic and international household, workplace, and vehicle transportation and storage services. To this end, we fully comply with the requirements of the ISO 9001:2015 Quality Management System, continuously improving all our processes and conducting our activities based on the following principles:
- • Our primary goal is to accurately understand our customers' needs and provide them with reliable, fast, and high-quality transportation and storage services. To keep customer satisfaction at the highest level, we regularly gather feedback and continuously enhance our service quality accordingly.
- • We are committed to providing safe and timely services that meet international standards throughout our transportation and storage processes. We exercise maximum care in the handling and storage of goods, ensuring that our materials and equipment are always maintained at the highest quality.
- • We embrace a culture of continuous improvement to increase efficiency and effectiveness in all our processes. We prioritize the training and development of our employees, staying up to date with innovations to improve our services.
- • Achieving our quality goals depends on the contributions of our employees. We inform, motivate, and involve all our staff in our quality management processes in line with these objectives.
- • In every area where we operate, we act in compliance with national and international regulations, as well as transportation and storage standards. We implement all necessary safety and environmental management systems to ensure the security and satisfaction of our customers and business partners.
- • For a sustainable environment, we use natural resources efficiently and implement eco-friendly practices in our transportation and storage processes.
At SOYER NAKLİYAT, we commit to continuously reviewing and improving all our business processes within the framework of this quality policy and to advancing our service quality even further.
